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Do
You Talk Too Much in Interviews?
Interviewers often eliminate a candidate from consideration
because he or she "talked too much" during the job
interview. Indeed, excessive talkers irritate potential
employers. The silent types often have a major advantage in
job interview situations, and especially if they know how to
use silence to their financial advantage!
Some
people feel uncomfortable with silence - especially when we
are with people we do not know very well. This is exactly
the situation you find yourself in at many interviews. It is
almost certain to be true at a job interview. If you are
afraid of silence, you are likely to rush to fill the void
with verbiage. This could be your undoing. If you can become
comfortable with silence, or at least mentally accept that
it is okay, it will work to your advantage.
Don't Jump In Too Soon or Talk Too Much
The
interviewer asks you a question. Though you do not want to
pause for so long a time the interviewer becomes
uncomfortable or thinks you have entered a catatonic state,
feel free to take a few moments to consider your response.
Be careful that you don't jump in too soon with your
response. A moment's pause to compose your thoughts will
work to your advantage.
Be
careful not to talk too much. Some applicants talk on and on
because they are afraid of silence. In a common scenario the
candidate finishes his thought and pauses waiting for the
interviewer to assume the lead, but the interviewer says
nothing. The applicant begins to feel uncomfortable after a
minute or two, so he decides he had better say something
more. The "something more" may tell the interviewer far more
than the well composed comments the candidate offered
initially. The interviewer may simply be formulating his
next comment or question, but he may be purposely
confronting you with silence. First, he may want to see how
well you handle yourself under the pressure to keep the flow
of the interview going by speaking. Resist that pressure.
Second, he may wish to see whether you will modify or
retract what you have said. Maybe you will provide more
information that will help him eliminate you from
consideration for the job. A good interviewer will leave
silence at the end of your answer. If you ramble on
incoherently in order to fill silence you will be rising to
his bait.
Of
course silence can be uncomfortable. But when you are
confronted with silence at the end of your answer, resist
the temptation to talk too much. Fools may jump in, but you
shouldn't! If the silence drags on for too long a time, you
have three options which can reflect positively on you.
First, you could ask the interviewer whether you have
answered his question. This puts the ball back in his court
and at least you should get a sense of what you should do
next. If he asks you to clarify something, then of course do
so - taking a moment first to compose your thoughts again.
You may need to ask him to clarify what additional
information he is requesting. Don't be afraid to ask
questions that will give you a sense of the focus the
interviewer is interested in hearing. Of course, if the
interviewer was just trying to see how you would handle the
uncomfortable silence, you have conveyed your ability to
remain composed and handle the situation in a positive
manner.
A
second option is to suggest another question the interviewer
might be interested in hearing about, "Perhaps you'd like to
hear about ..." The question you suggest should relate in
some way to the question you have just answered and be one
of your strengths that you would like to have an opportunity
to talk about. Third, you could take the opportunity to ask
the interviewer a question. Ideally the question you ask
should be related to the areas you have been discussing. And
do not ask self-centered questions at this point: no
question about salary or benefits please!
Focused Silence in Salary Negotiations Can Add $$$
If you
can train yourself to be comfortable with silence, you may
be add dollars to the salary the employer was initially
planning to offer you. When the employer indicates the
dollar amount of the starting salary in the job interview,
or the raise your are being offered in your performance
review your natural inclination is to respond. Whether that
inclination is to respond by accepting - whether eagerly or
not the amount offered or whether your inclination is to try
to negotiate a higher amount, don't jump in too fast. Be
silent. Wait. You may be surprised how often the employer
will feel uncomfortable with the silence at this point and
jump in with a higher figure - without your having to say
anything! And believe it or not, if you still remain silent,
the employer may raise the figure yet again!
After
the employer has increased your salary as a result of
nothing but your silence, you still have the option of using
whatever supports you have gathered for negotiating a higher
salary, but at this point your starting figure may be
several thousand dollars higher before you even begin
negotiating!
Selected points of silence can work for you. If you find it
impossible to sit there and say nothing as you look into the
eyes of the employer, try taking out your note pad and pen
and begin jotting numbers down on the notepad. This will
give you something to do that will help you feel less uneasy
and may further disarm the employer who assumes you are not
satisfied with his offer and are working with figures that
are an increase in the salary.
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