Your Competitive Edge
The
business world is becoming more informal in every way. We are
living in a "Me Society" and competition for the best
jobs continues to be on the upswing, as we each attempt to stake
out our territory and get noticed. With so much ambiguity, some of
us are just plain confused about current etiquette. My stance is
that good manners will never go out of style, and will, in
fact, give you a leg up over your competition.
What
Do Most People Do?
The fact is that most people look at the job search as a chore and
take no steps to stand out or be creative. They focus on getting
the interview and then waiting to see if they are selected. In
fact, this is what approximately 80% of candidates do after a big
interview. The follow-up steps are actually quite important and
will set you apart from the crowd. View the time after
meeting about a position as time to close your sale of your
skills.
Before
Leaving the Premises
As you finish your interview, inquire about the next steps from
your key contact. By asking, you will know the exact protocol,
which will take the guesswork out of the quotient. Ask if there is
any reason for you not to be in the final group of candidates. Do
you lack particular skills or traits they are seeking?
Next, make absolutely sure that you have the correct spelling of
each person's name, as well as their title. You will be following
up with each one individually.
Several years ago, I appeared for an interview prepared to meet
with two parties. As it turned out, a panel of five conducted the
interview. While people introduced themselves at the onset, there
wasn't a comfortable means for me to confirm specific contact
information during the session. When the host walked me to the
lobby to pick up the next candidate, I simply lagged behind at the
desk. I enlisted the support of the receptionist, who gave me
complete details. In addition, she threw in several helpful
comments about the selection process.
Within
24 Hours
Phone? Fax? Email? Letter? What is the best method for keeping in
touch with the interviewers? Of course, the answer is all of the
above. Remember when you asked your key contact for the next
steps? Follow that guidance first and foremost -- and think of
your response to the interview as your opportunity to reiterate
what went right and recover from anything that may have fallen
short of your expectations.
A letter is the most impressive form of follow-up. It takes
more effort than the other options but can set you apart from the
crowd. My recommendation is to hand write the correspondence if at
all possible. If your writing is atrocious, stick to the computer.
But it is the one way the reader knows you are writing something
unique, just for them, rather than sending the same letter with a
different heading to each interviewer. A handwritten letter will
catch their attention the minute it hits their desk.
Include your interest in their position and your key strengths.
Reinforce your value with any additional thoughts you may have
about the topics discussed.
Close with a statement that you are looking forward to the
opportunity to partner with them in reaching their critical goals.
Do not reinforce how much they will need you. It is all
about what you have to offer to them -- not how great you
are.
Emails, faxes and phone messages are fine and definitely
better than no follow-up at all. They just won't create the same
impression. They are generally briefer and don't show the
professional image that a letter does. I suggest relying on these
forms after your initial, formal follow-up.
"How often can I call?" Many are unsure about the answer
to this question. My recommendation is to touch base no more than
once a week. A good tactic is to leave a quick message stating
that you are calling to check on the status of the position. Don't
ask them to call you back; they know you want to hear from them,
and pushing the issue can get irritating. There is a very fine
line between being a pest and being persistent -- don't cross it!
Recouping
from a Rejection
If you get the dreaded rejection letter, be positive about the
fact that the connection can still prove to be positive. When you
receive a rejection, it is time to get out the stationery and
write yet another follow-up. Express your positive impression of
the organization and wish them continued success. Ask them to keep
you in mind when the next opportunity arises.
Next, keep in touch with your key contact about once a month. If
you see an article about the industry or a topic you discussed,
forward it to the person with a short, handwritten note attached.
Firms often create positions for great candidates - and you
want to be in that category. They may even end up recommending you
to a hiring manager at another firm.
Remember -- follow-up is your closing opportunity to sell your
skills. By creating the impression of attention to detail,
professionalism and above all, good manners, you just can't go
wrong!
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